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no menu in game no right panel

by jfbtabb
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no menu in game no right panel

★★★★ Newbie

unable to see menus option, in game or into a mission mode. unable to see the right panel with construction option. running it on windows 10 with steam

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Re: no menu in game no right panel

Hero
@jfbtabb
see https://answers.ea.com/t5/Technical-Issues/Sidebar-blank/td-p/9193083

Basically, either your video card is too old and does not fully support DirectX 11 features, or your PC has an in-built graphics card on your motherboard and it's using that one for the game instead of the high performance card.

Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.

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Re: no menu in game no right panel

Hero
@jfbtabb
see https://answers.ea.com/t5/Technical-Issues/Sidebar-blank/td-p/9193083

Basically, either your video card is too old and does not fully support DirectX 11 features, or your PC has an in-built graphics card on your motherboard and it's using that one for the game instead of the high performance card.

Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 2 of 2 (208 Views)
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