new account keeps getting banned (linked to same PSN)

by GP230600
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Original Post

new account keeps getting banned (linked to same PSN)

★★ Novice

Hello. I am having some trouble sharing my PSN with my younger brother who also plays Apex. My main account has no issues at all, but my younger brother's account keeps getting banned within a couple of days after being linked to my PSN. Could someone please help me and my brother with this issue?

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Re: new account keeps getting banned (linked to same PSN)

Community Manager

Hi @GP230600,

 

It sounds like he is creating new EA accounts and linking them to the PlayStation, is that right? EA account bans are handled by Terms of Service. It would be best for him to get in touch with the them by filling out the webform. This EA Help guide runs through how to do that: How to get more information about my ban or suspension

 

- EA_Lanna

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Re: new account keeps getting banned (linked to same PSN)

Community Manager
Hi @GP230600,

It's been a while since we've heard back from you. If you're still experiencing this issue, please check out my post above and any questions, feel free to add them in a new thread when you are back. I'll close this thread out here in the meantime.

Thanks,

EA_Lanna
Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

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