my pc is crashing when i play apex

[x0xMaskedx0x]

i'm seeing my pc crash when i play apex on it. idk what's going on.

[EA_Barry · Accepted solution]

@x0xMaskedx0x 

A few things to try: 

• Update or reinstall your video drivers
• Download and install all available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

[EA_Barry · Accepted solution]

@x0xMaskedx0x 

A few things to try: 

• Update or reinstall your video drivers
• Download and install all available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.