my acc

by MathGotHacked
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my acc

★★★ Newbie

My Main account recently just got hacked by unknown email and its taking over my account by changing my email address to his.

How Do i solve this?

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Accepted Solution

Re: my acc

Community Manager

Hey @MathGotHacked,

 

If your account's been hacked and you can't access it anymore, you'll need to reach out to our live support team. There's a link in this article that should allow you to reach out via a chat. They can take a look at this for you.

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Wees aardig voor elkaar | Be kind to each other

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Re: my acc

Community Manager

Hey @MathGotHacked,

 

If your account's been hacked and you can't access it anymore, you'll need to reach out to our live support team. There's a link in this article that should allow you to reach out via a chat. They can take a look at this for you.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 2 of 4 (514 Views)

Re: my acc

★★★ Newbie

is it always take a long time to respond>

Message 3 of 4 (486 Views)

Re: my acc

[ Edited ]

@MathGotHacked 

 

At the moment it is an 8 minute wait.

 

https://help.ea.com/en/solutions/?product=ea-account&category=manage-my-account&topic=resecure-hacke...

 

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