mass effect: andromeda won't launch

[PhAse-Shifter-nz]

From add/remove programs I clicked uninstall for both VC++ 2015 x64/x86 where it gave me the option to repair so I chose that instead of completely uninstalling. I suppose I could try a complete uninstall/reinstall... Don't have VC++ 2017...

[holger1405]

@PhAse-Shifter-nz

Do everything that follows in your admin account: 

If you did not reinstalled VC++ 2013, 2012, and 2010, do it. (reboot after any package)

Install VC++, you can find it here and here.  > reboot > Repair the game again > test.

If it don't works:

Preform a clean boot again > Go offline > Look if Origin is working in offline mode > if yes disable your Anti-Virus software and your Firewall > test.

If that also don't helps, create a new Windows user account (Administrator) > reboot > Logon to the new account > Test.

[PhAse-Shifter-nz]

@holger1405

Did you mean to reinstall all VC++? Steps taken:

I fully uninstalled VC++ 2015 X64 and X86 and reinstalled. Ran repair, same BEX64 error.

Performed clean boot, went offline, same BEX64 in offline mode...

Turned off Windows Defender and Firewall, same BEX64.

No difference in a new administrator account either... 

BTW running repair seems to reinstall the VC++ redistributes anyway... 

Well I give up... When does the Windows Fall update drop? I somehow don't see this being fixed without a Windows reinstall. Sigh. 

[holger1405]

@PhAse-Shifter-nz

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PhAse-Shifter-nz  schrieb:

Did you mean to reinstall all VC++?

 

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Yes, a complete fresh installation > uninstall > reboot > Install > reboot.

If it still don't works after that, I would suggest a in place upgrade of Windows 10.

That is a repair installation that will keep your data and files programs intact.

Note: You still should make a complete backup of all your important data on the system drive.

Here is a video tutorial from MS, you can find written guides with google.

[PhAse-Shifter-nz]

@holger1405

Success my friend!! The in place Windows upgrade repair has fixed it! ME:A is working again.. But what did the upgrade repair fix?? Will we ever know?

[holger1405]

@PhAse-Shifter-nz

Good to hear!

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PhAse-Shifter-nz  schrieb:

But what did the upgrade repair fix?? Will we ever know?

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Probably not, unless somebody else finds the problem on his machine and post the fix.

In principle, this was a new installation of the operating system.

Debugging this problem without physical access to the system is very complicated, to say the least.

[PhAse-Shifter-nz]

@holger1405

Yep played the game last night. 

I guess the in place upgrade might point to some OS file corruption or perhaps some configuration that was disagreeing with ME:A. The in place upgrade takes about 15 mins and is minimally disruptive so quite an easy fix for anyone who faces this issue at some stage. 

Cheers!

[holger1405]

@PhAse-Shifter-nz

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PhAse-Shifter-nz wrote:

Yep played the game last night. 

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@PhAse-Shifter-nz wrote:

I guess the in place upgrade might point to some OS file corruption or perhaps some configuration that was disagreeing with ME:A. 

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True, but that this is a Windows problem was pretty clear from the beginning.

I would still suggest that, if you someone has the same problem, try the previous steps, like SFC /scannow with previous repair of the store, and the VC++ installations before the in place upgrade.

[PhAse-Shifter-nz]

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@holger1405 

True, but that this is a Windows problem was pretty clear from the beginning.

I would still suggest that, if you have the same problem, try the previous steps, like SFC /scannow with previous repair of the store, and the VC++ installations before the in place upgrade.

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Ok will do but hopefully this won't happen again! 

Now I can finish the ME:A finale. 

[holger1405]

@PhAse-Shifter-nz

No need for you to do it.

It was for people that have the same or a similar problem. (Should have worded it better, sorry)

A failed VC++ installation will not wreak the system, a failed in place upgrade might very well do.