madden 19 Will not launch

[Lord_Enforcer]

I have Origin Access Premier..

It was working fine on 8/2/2018 but today it is not

When I launches Madden 19 from Origin game list or the shortcut it does the following:

-I launch the game

-it says cloud launching and cloud sync 100% Hall of Fame edition

-I get the origin (WORKING) symbol on my cursor.. like it is launching 

-Then the origin cursor disappears and it goes right back to the origin app like nothing ever happened

-ALL other games in origin works fine only madden is doing this!

I have tried update and repair but it does nothing..

Does anyone have a clue about this?

[Pepe7614 · Accepted solution]

THIS IS THE SOLUTION. OR IT WAS FOR ME. https://answers.ea.com/t5/Technical-Issues/EA-you-HAVE-to-fix-the-bug-where-the-game-won-t-launch-on...

[homeostasis22]

Same boat. I've tried the update & repair as well. I also tried clearing the cache and doing an uninstall and reinstall to no avail. Chatted with support and he said they have had many complaints of this. Will let you know when they or I come to a solution.

[EA_Barry]

@homeostasis22@Lord_Enforcer

• Temporarily disable your antivirus or other security software.
• Perform a clean boot to help prevent any other software interfering with the game: http://support.microsoft.com/kb/929135
• Do your machines meet the minimum requirements for Madden 19?

MINIMUM SPECS:
OS: Windows 7 or newer
GPU: GTX660 or equivalent passmark
CPU: i3-4350 or equivalent passmark
Memory: 8GB of RAM
HDD Space: 40GB

[Xfire781]

Same problem and it didn't help. Computer meets meet the minimum requirements.

[EA_Barry]

@Xfire781

Can you post your Dxdiag so we can take a look?

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks.

[Xfire781]

Ok, take a look, but it can be a little words on russian laguage 

[EA_Barry]

@Xfire781

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[kenny23jr]

did you figure it out? this just happened to me today.

[wanthousand]

this just happened to me today. 8/24/2018

any fix for this yet?

[wanthousand]

yours still not working?