Re: lost progress

by GR_Nonsense
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Original Post

lost progress

★ Novice

hi, i tried to link my ps4 account to an other account beecause i thought i would get my ps4 progress. when i did that my progress was not there so i re-linked my ps4 account to this (original) account. however it seems that i dont geeet that progress to. I know that the progress is stored to EA account level so i wander how can i have acces to this in order to get my profress back.

 

if there is a way to have my progress back please help me

Message 1 of 4 (191 Views)

Re: lost progress

Community Manager

Hey @GR_Nonsense,

 

Any time you unlink an account, there is a possibility of permanently losing your progress. 

 

The only way to try restoring access if you've lost progress due to unlinking an account would be to re-link your platform to its original EA Account.

 

If you've already done that and progress was not restored, there wouldn't be any other options available to restore this, sorry.

Mako.png
Message 2 of 4 (184 Views)

Re: lost progress

★ Novice

what do you mean '' there is a possibility'', it depends on my luck?

 

i played apex legends all this time and when i switched accounts i lost all of my progress because i was unlucky?

Message 3 of 4 (129 Views)
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Re: lost progress

★ Novice

i also went to my ps4 and the progress was not there either.

you say that the progress is stored to the EA account level but there is no way that i can acces this storage in order to have me progress back

i just want my progress back

Message 4 of 4 (125 Views)