December 2017 - last edited December 2017
I have a problem with security key. I had to reset my phone and reinstall the app. Now I can't log to it or to my account because I didn't write down the security key with which I activated my account. Can I do anything to get back that account? I had many things there but no subscribtion. Please help
Try going through the instructions to remove your key here: https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-security-key-faqs/
You'll need access to the email address on the account, and you'll need to know your password. If you also need a password reset in addition to removing your key, you'll need to give us a call.