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lost account please help

by kasabuta0521

Original Post


lost account please help

[ Edited ]
★★ Newbie


I have a problem with security key. I had to reset my phone and reinstall the app. Now I can't log to it or to my account because I didn't write down the security key with which I activated my account.  Can I do anything to get back that account? I had many things there but no subscribtion. Please help

Message 1 of 2 (118 Views)

Re: lost account please help

EA Live QV Team


Try going through the instructions to remove your key here:

You'll need access to the email address on the account, and you'll need to know your password. If you also need a password reset in addition to removing your key, you'll need to give us a call.

Message 2 of 2 (81 Views)