lost account access

by nomarsegdoh
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Original Post

lost account access

★★★ Newbie

I'm writing this in the hopes that someone out there can help me. I lost access to my primary account and can't seem to get back into it.

 

A little history: I have 2 accounts, one that was connected to Google Play (GP) and one that was connected to my Apple ID (iOS). I was playing around with Bluestacks the other day, and in a brilliant fit of stupidity, my iOS account took control over my GP account. Every time I try to connect to the game using my GP account, only my iOS account shows up. I've tried everything under the sun that I can think of over the past 3 days to get it back, but I'm running out of hope. EA Help got really close a few nights ago, but said they couldn't transfer my GP account because my 2 accounts had different email addresses, which doesn't make sense.

 

Has anyone else run into something like this? I'll take any advice at this point.

 

Thanks for reading!

Message 1 of 4 (166 Views)

Re: lost account access

★★★ Apprentice
@nomarsegdoh was your GP account bound to a EA Connect? if yes, when you login to the webstore, is it your GP account or your iOS account you log into? you can tell by crystals)
Message 2 of 4 (138 Views)

Re: lost account access

★★★ Newbie

Yes, it was! That's actually still working perfectly. I can log in to the webstore with both accounts, just as I did before.

Message 3 of 4 (132 Views)

Re: lost account access

★★★ Apprentice
@nomarsegdoh see dm
Message 4 of 4 (116 Views)