Help us improve Answers HQ! Take Survey No, Thanks

loss of sound on mass effect andromeda

by Skauron

Original Post

Re: loss of sound on mass effect andromeda

★★★★ Novice

Just had it happen in the single player mission "Peebee: A Mysterious Remnant Signal", at the beginning when the observer opens the blocked path.


Can't save in those missions so quit the game and restarted from the beginning which, thankfully, wasn't very long ago.


Tried changing the various sound settings but nothing restarted it.  Also tried switching from borderless to fullscreen mode, just in case.


Message 191 of 195 (612 Views)

Re: loss of sound on mass effect andromeda

★★★★ Novice
The issue is still occurring to me on multiplayer mode. The sound cuts out, sounds like it pops off. The sound works fine on other games and in Windows 10. I even tested with two games running at the same time, the sound cuts off in ME:A but works fine in the other game. So it is not a sound issue with the computer.
Message 192 of 195 (554 Views)

Re: loss of sound on mass effect andromeda



Yup, kinda a known issue, that I and others suspect is related to the Frostbite engine more than the game coding.  Since patching of this game has long since stopped, there is less than a 1% chance of this ever being fixed.  The only thing we are left to do, is deal with it the best we can.  Sad that the potential of this game was wasted and thrown away when they ran away from it after release, but it is what it is.  It is a solid game with some annoying issues but can be fun to play when it works the way is should.


I am NOT an EA employee, I am just a simple gamer like most everyone else here volunteering my help to those who may can use it .....That means I have to pay for my games just like you, lol.
Message 193 of 195 (542 Views)

Re: loss of sound on mass effect andromeda

★★★★ Novice
@mcsupersport Thanks for the response. I have been repairing the game to help resolve the game temporality. hehe
Message 194 of 195 (532 Views)

Re: loss of sound on mass effect andromeda

★★ Apprentice

Anthem is in an even worse condition that this was left in. Same issues too. Including this one.

The people running BioWare are highly incompetent and it's showing. They'll be gone before the end of the year. Good riddance!


Message 195 of 195 (212 Views)


Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help