August 2020
ok so this one is weird to me..im coming back after years of not playing and. im requesting a password change and to do so i need the security key. so i dl the app and i need a serial number for that. i seen things for a one time password but doing the steps for that to pop up dont even work it just says invalid log in. so i somehow need to remove the key from my account and go from there?
August 2020
Hey there! I'm afraid you'll need to contact support and request that your Security Key be removed before you can reset your password. I hope your issue gets resolved soon!
August 2020
My friend just started playing star wars the old republic. So i went to play the game and i cant change my password. I put my username in and my old password WITH security key (which i still have) and it doesnt work. When i go to change my password it just says an error has occured. How can i fix this?