2012-10-15 08:02 PM - edited 2012-10-15 08:07 PM
Live chat in ea.help does not work.
I changed the language to English, the U.S. chose to profile.
Live chat button does not work what to do?
how to enable live chat????
Solved! Go to Solution.
2012-10-15 08:48 PM
Did you choose a game, a platform and a category ? Live chat does not show up for each game and not at every time.
What game do you have issues with ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-10-15 08:48 PM
Did you choose a game, a platform and a category ? Live chat does not show up for each game and not at every time.
What game do you have issues with ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-10-21 04:41 PM
The problem is the button is blue.
An advisor is available in 5 to 10 minutes.
But you can click the button nothing happens!
Check your firefox addons. "Do not track +" was the error for me. I allowed tracking for ea.com and it worked.
2013-01-28 02:02 PM
Turning off the "Do not Track"-feature of Firefox did it for me. Chat window will open now.
Unfortunately after a half hour of waiting it still says "Your approximate wait time is under 5 minutes."...
2013-03-23 03:21 AM
It does not work with Canasta. It does let me do impressions, but will not let me type but one time, then it is dead.
2013-04-24 06:55 PM
didn't work !
2013-04-24 07:13 PM - edited 2013-04-25 10:42 AM
@schokolabbi wrote:Turning off the "Do not Track"-feature of Firefox did it for me. Chat window will open now.
Unfortunately after a half hour of waiting it still says "Your approximate wait time is under 5 minutes."...
The timer mechanism for Live Chat runs in some entirely different timestream, where time runs much differently than here. You have to ignore it,
2013-04-25 05:35 PM
@gracethemace wrote:
didn't work !
Try this link.
Since you are experiencing crashes issues I've selected General technical support instead of Gameplay/In-Game and now Live chat should be available to you.
Before contacting support though, I would recommend you to check the awesome sticky from crinrict as it may contain useful information for you: [FAQ] Game Crashes (CTD). Or if you need help with that, please create a new thread with all the information our helpers need to help you.
2013-05-18 11:53 PM
Mahjong safari....my chat is shown I just can't type and send.....VERY Frustrating!
Thank you
Alos, why is it so hard to get questions answered, it used to be easy then a yr or 2 ago you went to this EA HQ and I can NEVER get a question answered, when I type in search the answers aren't even close to what I'm looking for. VERY confusing!!!!
2013-09-28 12:26 PM
Turning off AdBlock on Chrome fixed it for me.