knights of the eternal throne chapter 2 freeze bug

by Saltly_Trooper
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knights of the eternal throne chapter 2 freeze bug

★ Novice

I have attempted to start a cutscene in the knights of the eternal empire DLC called "confront saresh on odessen" multiple times it froze every time and I was unable to close swtor until I went to task manager and ended it manually. I am using a Lenovo yoga 3 pro to play the game. I have tried to update drivers using a link sent to me and have had no luck finding those drivers let alone update them. so I am confused on what to do now. I would like to keep playing but with such low fps i get and the amount of bugs i have run into i am starting to wonder if the game is just not worth the troble. 

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Re: knights of the eternal throne chapter 2 freeze bug

@Saltly_Trooper

 

I have certainly seen this freeze issue with intel video cards on cutscenes before 

 

You can also run a game repair per this link and got to the below file location and delete just the file called diskcachearena with the game and launcher not running, This will ensure it is not a file issue.

 

C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor

 

Failing all this submit an email to support@swtor.com and request this character to placed after this cinematic 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Re: knights of the eternal throne chapter 2 freeze bug

[ Edited ]

 

Have you tried lowering all gfx settings to low , including turning off bloom etc

 

You can try this intel utility to see if it identifies a newer video driver 

 

As to the low fps this is the benchmark for your video card compared to others and will be part of the reason, I would definitely have shadows turned off

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 4 (1,521 Views)

Re: knights of the eternal throne chapter 2 freeze bug

★ Novice
I have in fact turn off bloom and lowered all my settings down but I will try the two links you sent me.
Message 3 of 4 (1,509 Views)

Re: knights of the eternal throne chapter 2 freeze bug

@Saltly_Trooper

 

I have certainly seen this freeze issue with intel video cards on cutscenes before 

 

You can also run a game repair per this link and got to the below file location and delete just the file called diskcachearena with the game and launcher not running, This will ensure it is not a file issue.

 

C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor

 

Failing all this submit an email to support@swtor.com and request this character to placed after this cinematic 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 4 (1,662 Views)