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is Origin ever gonna fix the problem [ref. #10048]

by wrewreww
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is Origin ever gonna fix the problem [ref. #10048]

★★ Novice

is Origin ever gonna fix the problem "We're unable to process your payment right now. Use a different payment method or try again later. [ref. #10048]"??

 

do they not want my money? 

Message 1 of 23 (19,963 Views)

Accepted Solution

Re: is Origin ever gonna fix the problem [ref. #10048]

Community Manager

@JC_Denton89 please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

View in thread

Message 6 of 23 (21,296 Views)

All Replies

Re: is Origin ever gonna fix the problem [ref. #10048]

You must save your billing information to your origin account first to make any new purchase in the new origin store after you save it log out and log in to origin and you will be all set to go 

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Message 2 of 23 (19,897 Views)

Re: is Origin ever gonna fix the problem [ref. #10048]

★★★★ Novice

This doesn't help. 

Message 3 of 23 (19,740 Views)

Re: is Origin ever gonna fix the problem [ref. #10048]

★★★★ Novice

i have a same problem

Message 4 of 23 (19,246 Views)
0

Re: is Origin ever gonna fix the problem [ref. #10048]

★★★★ Novice

When I tried to order this game on Origin earlier it triggered my bank's fraud protection on my card... now I still haven't been able to buy this game and I have a headache to sort out with the bank...

Message 5 of 23 (19,236 Views)
0

Re: is Origin ever gonna fix the problem [ref. #10048]

Community Manager

@JC_Denton89 please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Message 6 of 23 (21,297 Views)

Re: is Origin ever gonna fix the problem [ref. #10048]

★★★★ Novice

THAT NEVER HELPED I SAID TO THE PERSON 

 

Hi can you help me fix error code 10048 AND THEN HE **bleep** LEFT!!!

Message 7 of 23 (19,195 Views)

Re: is Origin ever gonna fix the problem [ref. #10048]

★★★★★ Newbie

i want to buy titanfall but it had problem ref 10048

Message 8 of 23 (19,047 Views)
0

Re: is Origin ever gonna fix the problem [ref. #10048]

★★★★ Novice

Why dosn't EA just fix this problem rather than suggesting that we ring support?

 

LAME

Message 9 of 23 (18,721 Views)

Re: is Origin ever gonna fix the problem [ref. #10048]

★★★★ Novice

Why is this topic tagged as SOLVED?

 

It is clearly NOT SOLVED!

Message 10 of 23 (18,717 Views)

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