ingame mailbox shows no mail and other issues

by xBOBADFETTx
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Original Post

Re: Mailbox won’t open at all.

Community Manager

Is it only your main account that's affected? If you only have the one account can you try creating a new one to test?

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Message 11 of 91 (1,248 Views)

Re: I can’t access the mailbox

★ Apprentice

I don’t mean to be rude but I think we all have tried contacting you guys many times and we still don’t know how to fix it! 

Message 12 of 91 (1,239 Views)

Re: I can’t access the mailbox

Community Manager

Have any of you here attempted a reinstall of the game yet to see if that would clear up the inability to access the mailbox?

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Message 13 of 91 (1,201 Views)

Re: I can’t access the mailbox

★ Apprentice

Yeah I have. Still won’t work. Getting more annoyed honestly. It’s almost like nothing will work

Message 14 of 91 (1,146 Views)

Re: I can’t access the mailbox

Community Manager (retired)

Hey there, @HyenaPuke. I'm sorry you're in a rough spot on this. Frown

 

Would your console happen to be set as the Home console for the affected gamertag?

 

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Message 15 of 91 (1,136 Views)

Re: I can’t access the mailbox

★ Apprentice

No I do not have it set to home Xbox 

 

Message 16 of 91 (1,127 Views)

Re: I can’t access the mailbox

Community Manager (retired)

Hey there, @HyenaPuke. Thanks for the info!

 

I would go ahead and try setting the Xbox One as your home console to see if it fixes up the situation for you.

 

Arrenai Cat


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Message 17 of 91 (1,121 Views)

Re: I can’t access the mailbox

★ Apprentice

Nope. Nothing. Frown

Message 18 of 91 (1,101 Views)

Re: ingame mailbox shows no mail and other issues

★★★ Novice

I also have the weird mail "no news is good news, right?"

Message 19 of 91 (986 Views)

Re: ingame mailbox shows no mail and other issues

★★★ Newbie

Anyone heard of any fixes for this? I too have had the “no news is good news” for well over a month. 

Message 20 of 91 (946 Views)