Help us improve Answers HQ! Take Survey No, Thanks

i need help to recovery pass

by GGDepas
Reply

Original Post

Highlighted
Accepted Solution

i need help to recovery pass

★ Novice

i forgot pass, and i cant login, always ask for security Q and i dont have it 

Message 1 of 7 (169 Views)

Accepted Solution
Highlighted

Re: i need help to recovery pass

@GGDepas 

 

For swtor if you dont have teh password yo ucant use the automated removal for the security key 

 

the best and quickest way is to give swtor cs a call they can assist getting sorted for you.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

View in thread

Message 7 of 7 (106 Views)

All Replies
Highlighted

Re: i need help to recovery pass

★★★★ Guide

Hello! sorry to hear you have forgotten your details. You can contact an EA adviser who will be able to assist you in recovering your account. You can see all the information and access that here https://help.ea.com/en-gb/help/account/im-locked-out-of-my-ea-account/ 

 

Hope you get it all sorted

- If you are happy with my answer, press +XP.
- If my answer solved your problem, mark as solution

Message 2 of 7 (160 Views)
Highlighted

Re: i need help to recovery pass

★ Novice

where i can write ticket?

Message 3 of 7 (151 Views)
Highlighted

Re: i need help to recovery pass

★★★★ Guide

You can do that here https://help.ea.com/uk/contact-us/

 

Just click the link, select origin, then your platform, use "Manage my account" as the topic and "Can't log in" as the issue 

 

After that press "Select contact option" and choose what method you prefer

- If you are happy with my answer, press +XP.
- If my answer solved your problem, mark as solution

 

Message 4 of 7 (145 Views)
Highlighted

Re: i need help to recovery pass

@GGDepas 

 

Can you confirm what program you have issue with ? this is the swtor forum

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 7 (125 Views)
Highlighted

Re: i need help to recovery pass

★ Novice

i forgot password and i lost old phone number, so i need disable security key 

Message 6 of 7 (112 Views)
Highlighted

Re: i need help to recovery pass

@GGDepas 

 

For swtor if you dont have teh password yo ucant use the automated removal for the security key 

 

the best and quickest way is to give swtor cs a call they can assist getting sorted for you.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 7 of 7 (107 Views)