Re: i didn't recieve the coins i paid for

by EA_Pulsar
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Original Post

i didn't recieve the coins i paid for

★★★ Newbie

Yesterday i puchased apex coins and 9.99 dollars have been deducted from my steam wallet yet i never received rhem. I was wondering if i could get any help?

Also it is very confusing how to navigate this website so I hope I am doing this on the right section

 

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Re: i didn't recieve the coins i paid for

[ Edited ]
Community Manager

Hey @TTv_ArtunK 

Sometimes it can take 24 hours for transactions to complete. Please also try the basic troubleshooting steps. You can find the full list of troubleshooting steps here.  Restart your device and log back into your account to see if it resolves the issue. 

        

If the problem persists afterwards, you should contact our live support team.

 

EA_PulsarAHQ

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