i cannot play any EA games

[multikilla1]

hello can anyone one help me..it keeps saying go to Ea.com/unable-to-connect. I did this and still can't play apex or star wars. 

[EA_Barry · Accepted solution]

@multikilla1 

The link that the message refers to has info on the possible reasons you are seeing the message. 

If you think none of those things apply to you, you can contact us and we can take a look at your account, thanks.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

[EA_Barry · Accepted solution]

@multikilla1 

The link that the message refers to has info on the possible reasons you are seeing the message. 

If you think none of those things apply to you, you can contact us and we can take a look at your account, thanks.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/