have they fixed '' players not received apex coins after purchase ''

by kittysune
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have they fixed '' players not received apex coins after purchase ''

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i want to buy my first Battlepass ever but im scared knowing this problem exist 

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Re: have they fixed '' players not received apex coins after purchase ''

Community Manager

Hey @kittysune,

 

This generally works normally for most people, though there are rare occasions where Apex Coins may not show up on the account.

 

In that situation however, our support can verify this proof of purchase information to help make sure you still get those coins and aren't missing out on any purchases.

 

If that's needed please feel free to create a new case here with the screenshots from the link above and our support team will be able to take a look. Standard smile

Mako.png

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Re: have they fixed '' players not received apex coins after purchase ''

Community Manager

Hey @kittysune,

 

This generally works normally for most people, though there are rare occasions where Apex Coins may not show up on the account.

 

In that situation however, our support can verify this proof of purchase information to help make sure you still get those coins and aren't missing out on any purchases.

 

If that's needed please feel free to create a new case here with the screenshots from the link above and our support team will be able to take a look. Standard smile

Mako.png
Message 2 of 2 (290 Views)