have a new patch and then black screen can't play

by radartechnicians
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have a new patch and then black screen can't play

★★★★ Novice

new update black screen ? my friend got this too how can i fix it or just a issue with the patch

Message 1 of 58 (2,565 Views)

Accepted Solution

Re: have a new patch and then black screen can't play

[ Edited ]
EA DICE Team

Hello everyone!

 

instead of re-installing the game try removing the starwarsbattlefrontii.exe file and starwarsbattlefrontii_trial.exe from the installation location and the do a repair on battlefront 2 from Origin. This solved it for me.

 

Edit: credit goes to @EA_David Standard smile 

 

 

/Atic  

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Message 42 of 58 (2,955 Views)

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Re: have a new patch and then black screen can't play

★★ Apprentice

Same here, just a black screen with the game cursor after the update.

Message 2 of 58 (2,522 Views)

Re: have a new patch and then black screen can't play

★★★ Apprentice

Same. Really annoyed.

Message 3 of 58 (2,515 Views)

Re: have a new patch and then black screen can't play

★★★★ Novice

It's extremely annoying. Mine is half white for a couple of seconds and then it's just black after that. This has to get fixed.

Message 4 of 58 (2,482 Views)

Re: have a new patch and then black screen can't play

★★★★ Novice

same here

Message 5 of 58 (2,478 Views)

Re: have a new patch and then black screen can't play

★★★★ Novice

same

Message 6 of 58 (2,464 Views)

Re: have a new patch and then black screen can't play

[ Edited ]
★★★ Apprentice

Been in a chat wit EA support. This is what they say:

 

"Create a new admin-account on your computer, the do a clean GPU installation. Once you clean GPU installation from the new admin account, then you are requested to try to launch the game again and everything will be fine after that."

 

Is this a joke?

Message 7 of 58 (2,434 Views)

Re: have a new patch and then black screen can't play

[ Edited ]
★★ Apprentice

@VHDorf wrote:

Been in a chat wit EA support. This is what they say:

 

"Create a new admin-account on your computer, the do a clean GPU installation. Once you clean GPU installation from the new admin account, then you are requested to try to launch the game again and everything will be fine after that."

 

Is this a joke?


Thats the stupidest answer i have heard!

 

Anyone tried it ?

I bet its just a standard template answer from the CS.

Message 8 of 58 (2,421 Views)

Re: have a new patch and then black screen can't play

★★★★ Novice

That does not make any * sense

Message 9 of 58 (2,420 Views)

Re: have a new patch and then black screen can't play

[ Edited ]
★★★★ Novice

ppl on Reddit as well

 

this is not a small issue it seems

 

and lol if they expect every1 to do that, more bad rep if that is the only solution

 

imo it must be on their end anyway, a.k.a a bug they created

Message 10 of 58 (2,390 Views)