March 2021
Hello, i got banned from apex legends for permamently bcs of cheating but i didn't use cheats or anything i know
i just opened 2 cases at EA help they responded and they declined my review for 2 times now i dont know what to do. I have tones of clips and videos that includes my gameplay
i just think i played with a guy that who was cheating but i dont even know who is it or if he is cheating
i need your help, i know you are not able to do anything here only ToS can do anything but i just need help, i'm playing with squads from dc anyone could be cheating, my account was so good 2000+ hours 4 times master 2 times pred, i had so much effort in this account it shouldn't be like that, i swear i didn't cheat if i played with a cheater i don't even know who is it just help me please give me a chance....
Solved! Go to Solution.
March 2021
Hi @Reawono_o,
If you haven't included that information in your first appeal, it could be added to your second appeal if you felt it's relevant to your ban case and would help the Terms of Service team with their investigation.
A heads up also, I've just edited your post to remove the name of another player. If you suspect someone's cheating, those reports would need to be flagged through the official channels . Sharing them on a public forum like Answers HQ is naming and shaming and would break our forum rules. It's something to keep in mind for future posts.
Thanks,
- EA_Lanna
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March 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
March 2021
i mean i didn't want to be banned and as i believe its a misunderstanding i got banned for nothing im asking what can i do? i dont wanna get banned for something that i didn't know
March 2021
ToS team is not believeing me about cheating, they said "u involved in cheating" 2 times but i didn't know
March 2021
Hi @Reawono_o,
It sounds like you've submitted an appeal already and heard back from Terms of Service.
In terms of what you can do, you have the option to have the ban reviewed one more time, on the condition that you include additional information that wasn't shared in the previous appeal relevant to the ban.
Essentially if you have information you think would help with the investigation, that you didn't share before, submit a second appeal and be sure to include that information. Terms of Service will then look into things once more on your behalf and get back to you as soon as they can.
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
March 2021 - last edited March 2021 by EA_Lanna
oh yeah i submitted that i played with a guy that cheater, i hope they understand my problem. His name was *snip* hes selling accounts and buying as i knwo so he changed his nickname i think
(CM: Edited to remove the name of another player per forum rules)
March 2021
Hi @Reawono_o,
If you haven't included that information in your first appeal, it could be added to your second appeal if you felt it's relevant to your ban case and would help the Terms of Service team with their investigation.
A heads up also, I've just edited your post to remove the name of another player. If you suspect someone's cheating, those reports would need to be flagged through the official channels . Sharing them on a public forum like Answers HQ is naming and shaming and would break our forum rules. It's something to keep in mind for future posts.
Thanks,
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
March 2021
i have included information just waiting right now hope things will go better and im sorry i didn't know that i shouldnt say nickname