gdi plus error

[D1sKK]

Apex legends doesn't start.

I have this problem since february and I don't know how i have to do.

When i start the game, after the charging screen of easy anti-cheat, i see this issue (linked image)

Please, help me

[EzyHawk · Accepted solution]

@D1sKK Do you have your windows cd or usb with live boot?
Boot up recovery and repair windows.
You can also try to see if you have any windows update to install and see if that repair the issue

[EzyHawk]

@D1sKK Browse the EasyAntiCheat installation location -> Delete Certificate folder. Try this

Edit: Fixed and explained better.

[D1sKK]

@EzyHawk Sry, but on what i have to right click?
Thx for the answer btw :D

[EzyHawk]

@D1sKK Hello, sorry for bad explanation.
If you go and browes the folder where you installed EasyAntiCheat files you'll find 'Certificates'

also if this don't resolve any issue it could be duo a DLL related issue on your pc.
You could
1: Verify/repair game and EasyAntiCheat
2: run a sfc scan by open CMD with admin rights and enter the command sfc /scannow
3: reinstall/update your amd or nvidia drivers.

[D1sKK]

@EzyHawk I have cancelled, reinstalled and repaired easyanticheat from origin and apex. After i reinstalled my drivers and nothing happened.
So i run a sfc scan and the prompt said that there's an issue but he can't solve it, what i have to do?

[EzyHawk · Accepted solution]

@D1sKK Do you have your windows cd or usb with live boot?
Boot up recovery and repair windows.
You can also try to see if you have any windows update to install and see if that repair the issue

[D1sKK]

@EzyHawk Ok i finally solved it, there was a bugged update of windows, it was a february update, but the last scan was of the last week... I don't know why it wasn't updated yet...
Btw thank you for be so helpful, you are a really good explainer and thanks for help me :D

[EzyHawk]

@D1sKK No worries, always here to help the community out! =)