game freezes, then crashes to desktop, but the sound is working

by SithDarthPaI
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Original Post

game freezes, then crashes to desktop, but the sound is working

[ Edited ]
★ Guide

After the new update the game freezes, then crashes to the desktop without any error message, but the sound is working when the game freezes (i play with music, so it's working while freezing). 

This happens after death in the "choosing menu" in every multiplayer game modes (in co-op too) (but in ewok hunt and strike I didn't played, so I don't know it happens there too)

. But in singleplayer runs fine, without freezes or crashes.

Please someone help to fix it! The other players aren't helping me while playing. They aren't send me any answer. >Frown

 

 

I have tried: - clean boot Windows 10 Home 64 bit

update all drivers (NVIDIA drivers too)

delete the settings folder in the documents

- reinstall the game ; reinstall Origin

- change the graphics settings to the lowest

- make sure the DX12 is off

- make sure the HDR is off

- change the game to windowed mode, fullscreen, borderless

- disable Vsync

- unconnect headphone, mouse 

- on-off shaderchace in nvidia control panel

- disable all running programs / exit all programs

- change the power options to the performance

- delete MSI Afterburner, RivaTuner Statics Server

- exit-open origin

 

Pls EA fix!

 

I'm sure, not my hardware has the problem, my config meets the system requirements.

Message 1 of 7 (770 Views)

Re: game freezes, then crashes to desktop, but the sound is working

★ Guide

Oh my * god! Please send me a * word!!! 

Message 2 of 7 (651 Views)

Re: game freezes, then crashes to desktop, but the sound is working

★ Guide

I'm reinstalling the game, I hope it will fix it. 

 

The Euro Truck Simulator 2 1.36 didn't start, so I reinstalled the game, and it fixed. 

Message 3 of 7 (648 Views)

Re: game freezes, then crashes to desktop, but the sound is working

★ Guide

This helped me.

I ran a repair. 

Message 4 of 7 (614 Views)

Re: game freezes, then crashes to desktop, but the sound is working

★ Guide

* It didn't fix that xD. Frown

I'm sad, the scs Software can make a game without any crash issues. And ea can't make a game without any crash issues. 

Message 5 of 7 (559 Views)

Re: game freezes, then crashes to desktop, but the sound is working

EA DICE Team

Thanks for all the details! @SithDarthPaI  

 

Could you upload a dxdiag so we can see what hardware and drivers you are using, also in event viewer of Microsoft do you see any reports from SWBF2? 

 

/Atic 

Message 6 of 7 (492 Views)

Re: game freezes, then crashes to desktop, but the sound is working

★ Guide

@EA_Atic I don't see any reports. 

Message 7 of 7 (489 Views)