game freezes and no audio.

by jamaicangeli
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Original Post

game freezes and no audio.

★★★ Newbie

Every game now my ping goes up, the game freezes, I lag out and come back with no game audio except for some shooting. I am on xbox

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Re: game freezes and no audio.

EA DICE Team

@jamaicangeli  Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

 

/Atic 

Message 2 of 3 (203 Views)

Re: game freezes and no audio.

★★★ Newbie

I end up reinstalling the game but if it happens again ill try your method . Thanks.

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