game crashes after every match

by saltedfelicia
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Original Post

game crashes after every match

★★★ Newbie

this is a problem ive only recently started having, but its very tedious. after almost every match my game crashes and i cannot connect to matches. i have to restart my application usually twice before it starts working again. ive done everything i can on my part to try to fix it. i play on ps4.

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Re: game crashes after every match

Community Manager

Hi @saltedfelicia

 

I know that dealing with crashes gets pretty frustrating. In some cases a crash like this could actually be due to a connectivity issue. Let's try some troubleshooting to see if we can help prevent it from happening again. 

 

A good place to start would be with the basic connection troubleshooting steps over at the EA Help website. If you're still having trouble after that take a look at the PS4-specific steps as well. Let me know if you're still seeing any crashes happening after that. 

 

 

/Kent

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