game crash [

[Equalliser]

hi, 

apex constantly crashes. 

i have tried everything i can think of as well as searched you tube and google for answers.

I get screen tear regularly and i have engine error windows pop up constantly, i can't upload screenshots as the files are too big.

what can i do?

i can no longer roll back to the old driver which supposedly works..

HELP ME

[EA_Barry]

@Equalliser 

Download and install all available Windows Updates.

Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

If you are an NVIDIA GPU user, try these steps: https://answers.ea.com/t5/Technical-Issues/1070-max-q-HORRIBLE-performance/m-p/7186850#M2235

Posting your Dxdiag report here may help us find an issue with your machine:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks.

[Equalliser]

i have attached the DxDiag file.

i also tried all the above steps bit still problems with the game. 

hope the file helps!

[EA_Barry]

@Equalliser 

There are Windows Update(s) and GPU driver updates available that you should download and install.

It is also likely that you have software controlling the RGB lighting of your hardware that you should try disabling too.

Let us know again, how this goes for you, thanks.

[Equalliser]

nothing has changed after following the below.

i uninstalled razer. 

updated my drivers again to the newest one and its just awful when i play 

is there an email i can sent he screen shots to?

any other ideas?

[Equalliser]

it has crashed 8 times in the last 20 minutes

[EA_Barry]

@Equalliser 

You can post screen shots here and also add a newly generated Dxdiag, thanks.

[Equalliser]

the image files are too large, i have tried countless times. is there an email?

i will try another DxDiag