game crash help!!

[polotiestsenior]

Please help,

Game crashes too often, going to stop playing because of this.. love the game, hate the crashes..

crash:
{
nvwgf2umx: 0000000000647EBA
EXCEPTION_ACCESS_VIOLATION(read): 000002312B286600
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
nvwgf2umx: 0000000000647EBA
nvwgf2umx: 00000000006589A5
nvwgf2umx: 00000000006590CA
nvwgf2umx: 00000000007063CA
nvwgf2umx: 000000000055C143
nvwgf2umx: 000000000055C1BF
nvwgf2umx: 000000000048F681
nvwgf2umx: 00000000003D41EA
nvwgf2umx: 00000000001CE85A
nvwgf2umx: 0000000000E6FEB2
nvwgf2umx: 0000000000DE223B
nvwgf2umx: 0000000000389D59
nvwgf2umx: 00000000001A59FD
nvwgf2umx: 000000000042AEA5
nvwgf2umx: 000000000042AD25
nvwgf2umx: 000000000049AD97
nvwgf2umx: 00000000012E63DC
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 3683 // 0x00000E63
rbx = 0x00000239527A3A30
rcx = 3680 // 0x00000E60
rdx = 480 // 0x000001E0
rsp = 0x0000004670CDD380
rbp = 0x0000004670CDD480
rsi = 0x0000023918270D00
rdi = 0x000002312B2865F8
r8 = 0x00000239527B0050
r9 = 100350 // 0x000187FE
r10 = 0x00000239527A1100
r11 = -1 // 0xFFFFFFFF
r12 = 0x0000023918217008
r13 = 0x0000023918220780
r14 = 0
r15 = 540 // 0x0000021C
rip = 0x00007FFD916E7EBA
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1570143920

[Jaggho_YT]

@polotiestseniorWhat are your PC specs?

[Polotiest]

cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 16 // GB 1080TI

[Jaggho_YT]

@Polotiest Try to put on origin, in game advanced option "-maxthread 3" or follow this steps:
Launch Apex Legends and alt-tab out to the game.
Open task manager, find Apex Legends, right-click and select Go to details.
Select r5Apex.exe and right-click and click set Affinity, uncheck <all processors> and check only 4 cores or less.
If you still experiencing this issue, try to set usable cores to 4 or less.

[Polotiest]

@Jaggho_YT Access denied..

[Zeelmaekers]

Hey @Polotiest 

Make sure you shut the game down before changing those settings.
you cannot change those settings when the game is loaded.

If you have any trouble with this there is a more detailed guide here:

Zeel's Troubleshooting guide and check the Apex Freezing steps.