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frequent game crashes since June 20th update

by Sp4cejimbo
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frequent game crashes since June 20th update

★★★★ Newbie

i had almost no crahses for a long time, but somehow i get frequent crahses since  yesterdays update.

crash report is attached.

 

Message 1 of 3 (480 Views)

Accepted Solution

Re: frequent game crashes since June 20th update

Community Manager

@Sp4cejimbo 

 

Are you still getting crashes? Can you upload a DxDiag for us?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

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Message 2 of 3 (447 Views)

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Re: frequent game crashes since June 20th update

Community Manager

@Sp4cejimbo 

 

Are you still getting crashes? Can you upload a DxDiag for us?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 3 (448 Views)

Re: frequent game crashes since June 20th update

★★★★ Newbie

Hi,

 

thank you very much for taking care of me.

i ran the game again on sunday and yesterday.

No more crashes. I dunno what happend.

 

For me the issue is fixed Standard smile

 

but just in case i attache the dxdiag if you want to check it anyway.

Message 3 of 3 (418 Views)

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