failed to load settings file

by m1kemikem1ke
Reply

Original Post

Accepted Solution

failed to load settings file

★★★ Newbie

failing to load the settings file 1 when starting up the game on pc.

Message 1 of 108 (3,072 Views)

Accepted Solution

Re: failed to load settings file

Community Manager

Hi there, @m1kemikem1ke.

 

Try going to Customize > Profile > Delete. Delete the Personal Settings 1 file and try again. Let me know how it goes. Thank you.

Aljo.png

View in thread

Message 2 of 108 (3,055 Views)

All Replies

Re: failed to load settings file

Community Manager

Hi there, @m1kemikem1ke.

 

Try going to Customize > Profile > Delete. Delete the Personal Settings 1 file and try again. Let me know how it goes. Thank you.

Aljo.png
Message 2 of 108 (3,056 Views)

Re: failed to load settings file

★★★ Newbie
@EA_Aljo if i do this will i not lose my ingame data? such as my ultimate team
thanks mike.
Message 3 of 108 (3,052 Views)

Re: failed to load settings file

Community Manager

@m1kemikem1ke 

 

Nope. Your Ultimate Team is saved on our servers. You'll probably need to edit your settings again, but you won't lose any data.

Aljo.png
Message 4 of 108 (3,035 Views)

Re: failed to load settings file

★★★ Newbie
@EA_Aljo it has worked. thank you very much for your help.
Message 5 of 108 (3,029 Views)

Re: failed to load settings file

Community Manager

@m1kemikem1ke 

 

You're very welcome! If you have any other issues, let us know. Good luck and have fun Standard smile

Aljo.png
Message 6 of 108 (3,027 Views)

Re: failed to load settings file

★★★ Newbie

where is the customize

 

Message 7 of 108 (2,946 Views)

Re: failed to load settings file

★★ Novice

Where is customize? I only see delete

 

no name.PNG

Message 8 of 108 (2,884 Views)

Re: failed to load settings file

Community Manager

@putielol @DeanNayler 

 

Go to the main FIFA menu and you'll see Customize as one of the options.

Aljo.png
Message 9 of 108 (2,836 Views)

Re: failed to load settings file

[ Edited ]
★★ Novice

how am I supposed to go to the main fifa menu if I cant log into fifa??? becuase whenever I click on my profile it says retry

Message 10 of 108 (2,822 Views)
Twitter Stream

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

fifa-20-splash

Keep your account safe

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

View more on EA Help