June 2020
Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug hi, every time in the last couple of months, i am getting error code 721 (the most), 621, 1017, and 209. it happens every time and in every gameplay mode in multiplayer. I have re-installed the game once and it did not help (at the PlayStation store there are 4 versions of the game but it does not say what is the difference). other titles - Fifa 20, UFC3, Battlefield 1, Battlefield 5, Battlefield 4, all work perfectly fine. my PS4 is connected with LAN.
What is your gamertag/PSN ID/EA Account name? inbar77
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? started at 3.1.2020
What time did you see the bug? (HH:MM AM/PM) 12:00 pm (all day)
In what game mode did the bug occur? Heroes vs. Villains
What is your time zone? EAT - GMT + 3:00
Steps: How can we find the bug ourselves? here are some videos that show the problem - the time of the disconnection is in the description https://youtu.be/xGvfWIakb7U https://youtu.be/I08mRSfMQcc https://youtu.be/S6CL4pTEeMk https://youtu.be/I69_URykJ0U
What happens when the bug occurs? the game disconnect from the internet and returns to the main menu.
What do you expect to see? that the won't disconnect every time
Please select your region Europe
AMD or Nvidia Model Number unknown
hi,
every time in the last couple of months, I am getting error code 721 (the most), 621, 1017, and 209.
it happens every time and in every gameplay mode in multiplayer. I have re-installed the game once and it did not help (at the PlayStation store there are 4 versions of the game but it does not say what is the difference).
other titles - Fifa 20, UFC3, Battlefield 1, Battlefield 5, Battlefield 4, all work perfectly fine.
my PS4 is connected with LAN.
Solved! Go to Solution.
July 2020
July 2020
Hey @Inbar741 have you had a look on our connective guide and see if there something that can help you out.
/Atic
July 2020 - last edited July 2020
@EA_Atichello,
I checked all the options suggested on the page.
after a month, I played again SWBF2 and had 4 disconnections in 90 minutes, which is less than I had before.
Thank you,
Inbar
July 2020
July 2020
Would not be specific version of the game, as everyone would be affected by it. @Inbar741
Around a 1mb's up and down. but its less about speed and way more about stable connection.
Do you have 4h device (like a phone) that you can use as a network and see if that works.
/Atic
July 2020