ea account not conecting on xbox one

[jamel248248]

I am trying to play squadrons online but my xbox wont log into my ea account, i have just made a new ea account using the same email as my xbox account but still not working what can i do???? when im in the game it comes up your ea account is disabled.

[EA_Kent · Accepted solution]

Hi @jamel248248, 

When you've got the chance please get in touch with the EA Help team so they can pull up your account and take a look. You can find more details on how to create a case with them at the EA Help website. 

You can also speak with them over Twitter or Facebook as well, if you prefer. 

/Kent

[EA_Kent · Accepted solution]

Hi @jamel248248, 

When you've got the chance please get in touch with the EA Help team so they can pull up your account and take a look. You can find more details on how to create a case with them at the EA Help website. 

You can also speak with them over Twitter or Facebook as well, if you prefer. 

/Kent