April 2020
Hello,
I've got a problem with my ranked games.
recenlty, i keep getting this error and i keep losing points from it.
i was wondering if anyone could tell me if there's any way to get my points back, or to fix this error, because i keep losing points and deranked from almost plat 2 to the beggining of plat 3.
Thank you for your answers
April 2020
April 2020
i tried repairing the game, it didn't seem to have any missing files
April 2020
Hi @Prethh.
Thanks for giving the repair a shot. That can help with errors like this in a lot of cases, but if it keeps happening afterward we may actually be looking at a connection issue of some sort. Let's start there and see if we can get this sorted out here.
When you've got the chance can you try running through the basic connection troubleshooting steps over at the EA Help website? If it still happens after that check out the PC-specific steps as well.
Let me know how that goes when you have a chance. Thanks!
/Kent
April 2020