directx function "hr1" failed with DXGI ERROR DEVICE REMOVED....

[theshadowdprince]

First of all all i search every thread of this error in your forums. but non of them help me. My card is not a Legacy card. I can ultra 2016 games. my specs are
I5 6600K
16GB RAM DD4
RX480 8GB OC

Its like everytime i launch the game, it goes blackscreen, OR when i am on the middle of the * race it goes blackscreen and give this error MESSAGE. I hope i do get help here. i hope.
 

[EA_Barry]

@theshadowdprince

First, download the following video driver uninstall utility:

http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Then download the most up to date drivers for your hardware/OS combo:

http://support.amd.com/en-us/download

Run the uninstall utility to remove all video drivers. Once done, install the newly downloaded drivers and try playing again.

Let us know how you get on with this, thanks.

[JohnnyBarbu91]

Dear all,

   The error still persists on my PC, which is above the recommended configurations for Need For Speed 2015, and it isn't playable. I already have it for a couple of weeks, constantly having problem running it, problems such as: directx issues, it doesn't recognize my GPU (Nvidia GTX 950m), some ".dll's" are missing, and so on. It is most unpleasant and I am thinking not to buy EA - related games anymore. You are on the verge to loose another client. Please help us solve this old problem once and for all! 

[Xandersaur]

I am having the same problem with both Need for Speed and PVZ: Garden Warfare 2. It is so annoying because I can run Titanfall 2 on my PC but not these two games. If you make any progress with EA (Which is highly unlikely), can you post the solution in this thread please.

Thanks,

Alex

[meerdroovt]

Try google "dxwebsetup" and run it. let me know if the problem still persist.

[EA_Barry]

@Xandersaur@JohnnyBarbu91

• Right click an run the vcredist files from your game install location as an Administrator.
• Try a clean boot before starting the game: http://support.microsoft.com/kb/929135
• Also, for nvidia users, you can run your video driver setup and choose Advanced and then Clean Install.
• Please also be aware of the System Requirements for this game:

Minimum Requirements for 720p30 at low settings
OS: 64-bit Windows 7 or later
Processor: Intel Core i3-4130 or equivalent with 4 hardware threads
Memory: 6GB RAM
Graphics Card: NVIDIA GeForce GTX 750 Ti 2GB, AMD Radeon HD 7850 2GB, or equivalent DX11 compatible GPU with 2GB of memory
Hard Drive: 30GB free space
Input: Keyboard and mouse, Xbox One controller

[Xandersaur]

I have done all of that and I am running a 2GB card with DX11

[EA_Barry]

@Xandersaur

Can you post your Dxdiag report here so we can take a look please?

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[Xandersaur]

I've spoken to an adviser and they said it was on the windows side of things, it is nothing to do with my system or the software

[ahmedraza1992]

So how did you manage to fix this? I am having this problem with NFS2016 as well. Please help!