November 2020
I am playing on the London data centre and for some reason after being fine for ages its jumped up into the 50's,60's and to 85+ ping making the game unplayable with lag for me.
Playing on PC AW Aurora R6 GTX 1070. I have the game optimised with Nvidia too.
Like I say its been fine until now (24/11/20)
Tried EA tech support but they have been useless to say the least.
Please help
November 2020
Hey @crouchingspyder,
What sort of troubleshooting steps have you had the chance to try so far? There are some things we can try, but I don't want to repeat any steps if we don't need to.
Thanks!
/Kent
November 2020
Hi Kent,
Thanks for the reply. I have tested my internet as advised which is optimal for gaming. I have flushed my DNS cache which did not fix the issue and I have reinstalled the game.
thanks again
November 2020
December 2020
Got it! Thanks for following up.
Have you tried setting a different DNS in Windows to see if that makes any difference at all? I've seen some cases where using a different DNS can help with issues like this. You can update the DNS through the TCP/IP Settings in Windows. For more information on how to get there check out the Microsoft Support website. If you choose the Manual option you can enter a different
I usually recommend going with the public Google DNS (primary DNS: 8.8.8.8; secondary DNS: 8.8.4.4), but if there's a different DNS you would rather use instead, that's OK as well. Let me know how that goes once you've had the chance to give it a try.
Thanks again!
/Kent