crash

[CAROLINE310194]

Battlefield 1 crashes everytime when i launch the game. there is no error code. HELP ME !!!!!!

[CapitanRoyon · Accepted solution]

Hello @CAROLINE310194 

I'm sorry to heart about your issuse. 

Here's some  troubleshooting steps that you can try:

1.Clean Boot your PC: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

2. Run Battlefield 1 and Origin  as Administrator

3. Make sure you're running DX11, and not DX12

4.  Disable Origin Overlay in the Origin Launcher, and the Battlefield 1 Game Settings

5. Manually Uninstall/Reinstall Origin:

https://help.ea.com/en-au/help/origin/Origin/manually-uninstalling-origin/

6. Preform a clean graphic driver reinstall: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Can you also provide  your  PC specs?

Regards

[CapitanRoyon · Accepted solution]

Hello @CAROLINE310194 

I'm sorry to heart about your issuse. 

Here's some  troubleshooting steps that you can try:

1.Clean Boot your PC: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

2. Run Battlefield 1 and Origin  as Administrator

3. Make sure you're running DX11, and not DX12

4.  Disable Origin Overlay in the Origin Launcher, and the Battlefield 1 Game Settings

5. Manually Uninstall/Reinstall Origin:

https://help.ea.com/en-au/help/origin/Origin/manually-uninstalling-origin/

6. Preform a clean graphic driver reinstall: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Can you also provide  your  PC specs?

Regards

[CAROLINE310194]

@CapitanRoyon Thanks, clean boot did the trick. Now the game is working fine.