Re: crash

by DEVIL_INSIDE_TV
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Original Post

Accepted Solution

crash

★ Novice

NEED FOR SPEED CRASH!
Graphics card has been physically removed from the system.
I have not been able to play this game a single time without it crashing with this error.., I have literally almost tried everything..
reinstalling, changing settings, downloading new nvidia drivers (trying older ones as well) , I have tried the studio driver, I tried reinstalling directx, I tried the game without overclocks, NOTHING IS WORKING FOR ME!!!
I just wanna play this game without it constantly crashing on me, I've been looking forward to this game for a year now.., paid good money for it! and I just feel scammed at the moment

Message 1 of 6 (402 Views)

Accepted Solution

Re: crash

Community Manager

Much appreciated. Let's try starting up your PC in a Clean Boot to see if that makes a difference at all. That way if there's anything else running in the background that might be causing the crash we may be able to get around it. 

 

For more info on how to set up a clean boot check out https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

 

 

/Kent

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Message 5 of 6 (342 Views)

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Re: crash

Community Manager

Hey @DEVIL_INSIDE_TV. Are you seeing any error codes at all in the message you're getting? Also, would you be able to grab a DxDiag for me when you have a chance? For more info on how to pull it up check out https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

 

/Kent

Kent.png
Message 2 of 6 (370 Views)

Re: crash

★ Novice

The next time I play, I’ll screenshot the error

Message 3 of 6 (359 Views)

Re: crash

★ Novice

@EA_Kent 
here is the dxdiag you requested.

Message 4 of 6 (353 Views)

Re: crash

Community Manager

Much appreciated. Let's try starting up your PC in a Clean Boot to see if that makes a difference at all. That way if there's anything else running in the background that might be causing the crash we may be able to get around it. 

 

For more info on how to set up a clean boot check out https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

 

 

/Kent

Kent.png
Message 5 of 6 (343 Views)

Re: crash

★ Novice

This is the error @EA_Kent 

Message 6 of 6 (329 Views)