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connection problem 4445

by x_JeffLo_x
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Original Post

connection problem 4445

★★★★ Novice

anthem connection problem error updating pilot data, please try again 4445
frequent disconnect also

anyone else getting kick of the server?

Message 1 of 252 (11,252 Views)

Connection Problems

★★★★ Novice

Connection Issues:

After playing the first two missions I need multiple tries to connect and then get kicked in under a minute.

Several errors appear at random:

"Error retrieving Anthem live service data."

"Error retrieving Pilot data. Please restart Anthem."

"Error updating Pilot data. Please try again. (4445)"

"Unknown Error".

 

Impossible to play at this point.

 

Please don't link me your Connectivity Troubleshooting Guide. I already tried it (except the Google DNS)

Message 2 of 252 (11,436 Views)

Re: Connection Problems

★★★★ Novice

I cant get past prolog I keep disconnection so its starts over

Message 3 of 252 (11,427 Views)

So you fixed your game right ? Not.

[ Edited ]
★★★★ Novice

I mean all those demo weekends even on VIP weekend i had access , couldnt play . Still can't. How hard can it be to fix one problem "Error retrieving Anthem live service data"

"Error retrieving Pilot data. Please restart Anthem."

"Error updating Pilot data. Please try again. (4445)"

Gets in game walks to "forge" only to get logged off . 

Dont change anything in forge or else you will get logged off . Sounds like a good game .

If you join public you should know before buying the game you will get disconnected . Wish anyone told me these beforehand.

 

Message 4 of 252 (10,826 Views)

Re: Connection Problems

★★★★ Novice

Any update.. I'm getting the same error

Message 5 of 252 (11,358 Views)

PC version is in a disastrous state - so many annyoing bugs!

[ Edited ]
★★ Apprentice

- audio stops working during missions

- disconnects

- "Error retrieving Anthem live service data."

- "Error retrieving Pilot data. Please restart Anthem."

- "Error updating Pilot data. Please try again. (4445)"

- "Server has shutdown" - during a main mission, wtf???

- loading screens from hell

 

these are only a few of my encountered bugs, but they spoil my experience so much Frown

 

you promised us to fix the problems with the disconnects and abysmal loading times, but the problems still exist!

i'm permanently losing mats and loot because of these disconnects or server issues and anthem feels more like a loading screen simulator^^

 

your release candidate feels way more buggy than the public demo 2 weeks ago.

 

i really love this game, but at the moment i'm just frustrated and disappointed, because these bugs really spoil the fun for me Frown

 

hope you'll fix it soon

Message 6 of 252 (10,768 Views)

Re: PC version is in a disastrous state - so many annyoing bugs!

Hey @BattIeangel_99

 

I understand this can be very frustrating.

 

As far as the disconnects go, there are a few steps you can try, to see if the situation improves:

 

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

If you do encounter anymore Bugs, there is also a Bug Report Forum:

 

https://answers.ea.com/t5/Bug-Reports/bd-p/anthem-bug-reports-en

 

If you do report something, try to get a Clip and/or Screenshot of the situation, and be as detailed as possible about it.

 

But, let us know if those connection steps clear up the Disconnects for you.

 

Thanks Standard smile 

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Message 7 of 252 (10,750 Views)

Game give errors when talking to npc's with chat options and quits to main menu

[ Edited ]
★★★★ Novice

So every time i come across a npc that has a chat option, my games gets a error sending me to main menu, the errors im mainly getting is Error 4445, Conection to Anthem server failed or Error retrieving Anthem live Service data.

 

Bonus info, i can stay in the chat with no issues till i pick an option then if pops the error and returns me to main menu....... Anyone has this ?

Message 8 of 252 (10,704 Views)

Re: Game give errors when talking to npc's with chat options and quits to main m

Hey @WonderDrug

 

That's really odd, sorry to hear about that.

 

Have you tried any of these steps?

 

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Let us know if this helps.

 

Thanks Standard smile 

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▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as solution✔

DICE Friend

EA Game Changer

I'm simply a Volunteer, and do not work for EA
Message 9 of 252 (10,700 Views)

Re: Game give errors when talking to npc's with chat options and quits to main m

★★★★ Novice

I just had the exact same issue, repair game files in the origin client under Anthem settings resolved my issue, try that and tell me if it works plox

Message 10 of 252 (10,696 Views)

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