connection issue to battlefield 5.

[midairforce]

I have a lot to explain. But ill try to keep it short and simple

specs,

Windows 7 64-bit

i5 7600k

GTX 950

16 gigs ddr4

2 tb hard drive,

connection issue with battlefield 1 and 5, Both say matchmaking failed, saying an unknown error has occurred. I have tripled checked EA's connection issue troubleshooting. It is not a router problem, it is a OS problem, there is something wrong with my windows 7, after multiple tests I've tried. I should also add on battlefields 5 advance search option for servers, the servers pop up. However the ping icon is black with a "-" right next to it. If attempt to connect it gives me the error message,"Connection to EA Online timed out". Again, I believe it has something to do with my windows 7 software, than my router or hardware. but for the life of me I cannot figure it out! Thank you to anyone who is willing to help

[iluminatethesky · Accepted solution]

Hey @midairforce

Thanks for all the information you've provided.

Have you tried any of these steps?

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

Let us know if you're still experiencing issues.

Thanks  

[iluminatethesky · Accepted solution]

Hey @midairforce

Thanks for all the information you've provided.

Have you tried any of these steps?

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

Let us know if you're still experiencing issues.

Thanks  

[midairforce]

I have yes, multiple times too, sadly no luck