cartel coins purchase

[marioeduardoma]

An error occurred while processing your request. If you canceled your purchase at the third party payment website, this error is expected. Code: NU2099.

i already removed the card and nothing happens

[Belgorad]

@marioeduardoma 

Best to call customer service.  That error can mean anything but for security they can only look it up via phone.  Their contact info and hours of operation are here.  If you have Skype, WhatsApp or another VoIP program, you can call for free or at a discounted rate if needed.

[marioeduardoma]

can you tell me how i can call them with whatsapp? i from brasil

[Belgorad]

@marioeduardoma 

Since your from brazil you can call by doing the following:

dial 00 + XX* + 44 + [removed by CM]
Do not dial the plus signs displayed here!

*for Brazil the exit code 00 must be followed by a carrier code XX which can be: 14 (Brasil Telecom), 15 (Telefonica), 21 (Embratel), 23 (Intelig), 31 (Telemar).