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cant sign in!

by nivekmit29
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cant sign in!

★★★★ Newbie

hello, I recently had to re-install my game due to issues with my phone. (factory reset - Android) - after re-installing SWGOH, it asks me to play as guest or sign into google play. When i click sign into google play, it just disappears for a second and then pops back up - play as guest or sign into google play. Why is it doing absolutely nothing when i click sign into google play? I am signed into google play on my phone... i've clicked it over and over and it does nothing but ask me again what i want to do... I want to sign in and play my account. please help, thanks. 

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Accepted Solution

Re: cant sign in!

★★★★ Novice
Go to Google Store > Settings> My Apps and update Google Play services, Google Play Games and all updates for Android.
Then go to Settings > Accounts > choose your Google account > check Sync App (Sync App Data)
Switch off the phone > switch ON and see if is working and let us know

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Re: cant sign in!

[ Edited ]
★★★★ Novice
Go to Google Play and check for updates. You must have the operating system up to date.
After you are sure that you finished the updates please try again and let us know if it is working.
Message 2 of 5 (346 Views)

Re: cant sign in!

★★★★ Novice
Go to Google Store > Settings> My Apps and update Google Play services, Google Play Games and all updates for Android.
Then go to Settings > Accounts > choose your Google account > check Sync App (Sync App Data)
Switch off the phone > switch ON and see if is working and let us know
Message 3 of 5 (552 Views)

Re: cant sign in!

★★★★ Newbie
I can not log into my account on my PC and I have tried everything that I know to do
Message 4 of 5 (331 Views)

Re: cant sign in!

★★★★ Novice
You cannot access Google account on pc ?
Did you tried what i said above ?
Message 5 of 5 (322 Views)

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