June 2019
i am a returning player, or at least i want to be. but i need a security key to login, i got a new ipad cause my old one is broken. i cant get the security key app to work on my new ipad. the activasion code thing. so i cant even log in to my account or download swtor.
June 2019 - last edited June 2019 by proxos666
Hey @_J4kram_
You can first try to login without the security key. Mostly then appears a link to remove the key.
If this link doesn't appear, you have to call the support:
USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)
If you are from another country, you will find more numbers here.
June 2019 - last edited June 2019
when i try to login that security key thing doesnt appear,
edit: now after a while i think swtor doesnt recognize me, i have changed my display name and all
also the number for the UK doesn't work
June 2019
calling from outside the UK the number is UK: +44 203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
the (0) isnt used
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June 2019
Enter your username and password and press Log In. If you get the Security Key code screen, you can remove it from there. If not, your details are likely incorrect.