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cant join club

by waterman09
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Original Post

cant join club

★ Novice

every time i try to join a club i get the message your ea account is already associated with a club on a different platform

and i dosnt let my join my frinds club

Message 1 of 8 (236 Views)

Re: cant join club

Community Manager

Hi @waterman09


Which platform are you playing on? Do you have multiple accounts connected to the same EA Account? Also, have you logged into Apex Legends on any other platforms with this same EA Account? 

 

 

/Kent

Kent.png
Message 2 of 8 (194 Views)

Re: cant join club

★ Novice

Hi

I play on the pc i dont have multiple accounts

Message 3 of 8 (169 Views)

Re: cant join club

★★★ Newbie

I play on xbox and ps4 club made on ps4 but i cant join it on my xbox account

Message 4 of 8 (159 Views)

Re: cant join club

Community Manager

@waterman09 

 

I see, thanks!

 

Do you play Apex Legends on any other platform, or do you know anyone else in your household who does? 

 

 

/Kent

Kent.png
Message 5 of 8 (156 Views)

Re: cant join club

★★★ Newbie


My son plays on my ps4 and i play on my xbox 

Message 6 of 8 (154 Views)

Re: cant join club

★ Novice

my dad plays on the ps4

Message 7 of 8 (131 Views)

Re: cant join club

Community Manager

I see, thanks!

 

Is it possible they might have logged out of your account and logged into their own account on the console while Apex Legends was still up and running? We've seen some cases where switching to a different account while the game is running can cause some weird issues with Clubs, so I am curious if that might be a factor in this case as well. 

 

 

/Kent

Kent.png
Message 8 of 8 (105 Views)
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