cancel subscription

by v1v2v3v4c
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Original Post

Accepted Solution

cancel subscription

★★ Novice

so i click on my account and then on Subscription 
and there is no Cancel your subscription

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Accepted Solution

Re: cancel subscription

@v1v2v3v4c 

 

It should mean there is no subscription , but if you want to be certain go back to that page then click on https://account.swtor.com/user/subscription/cancel

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 5 (2,138 Views)

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Re: cancel subscription

@v1v2v3v4c 

 

It should mean there is no subscription , but if you want to be certain go back to that page then click on https://account.swtor.com/user/subscription/cancel

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 5 (2,139 Views)

Re: cancel subscription

★★★ Newbie
@v1v2v3v4c CANCEL SUBSCRIPTION
Message 3 of 5 (1,224 Views)

Re: cancel subscription

★★★ Newbie

I have the same issue. No "cancel subscription button", but in the email i got was  the following

"We are contacting you to confirm that your Star Wars™: The Old Republic™ subscription has been updated. By making your subscription purchase today, you authorize EA to automatically charge the then-current renewal subscription fee (plus applicable taxes or inclusive of applicable taxes based on billing address) to your credit or debit card or other available payment method on each renewal date without any additional action by you.

Your subscription will continue to automatically renew until cancelled. You may cancel your subscription at any time following the instructions www.swtor.com/support/helpcenter/1876, or by contacting customer support at www.swtor.com/support. You will be able to continue to play until the end of the subscription period"

 

Of course none of the links work, and inform me to go to a whole different site which is more convoluted

I really don't want that they pull money automatically, and i cannot even avoid it because i cannot cancel myself!!!!

Message 4 of 5 (1,053 Views)

Re: cancel subscription

@Chabesz86 

 

it is an auto email even for non recurring subscriptions

 

the cancel link is available if a recurring sub exists , just note this isnt the case for steam subs , for them you need to cancel in steam.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 5 (1,037 Views)