can't reload the game

by h0931825971
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Original Post

can't reload the game

★★★ Newbie

After I re-downloaded the game, I tried to restore the original game account. Although the game interface has an option to restore to the cloud device, it cannot be restored after select reload game from the cloud device

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Re: can't reload the game

Hero

@h0931825971 

 

Unfortunately, we can't solve your problem through the forums.

 

Please contact support. Since you can't access your game, please use the following link to send in a ticket: https://help.ea.com/en/help-top-issues/?product=the-sims-mobile

 

 

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