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bought a player ultimate team isnt showing the player

by Ademide47
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bought a player ultimate team isnt showing the player

★★ Newbie

umm i bought a player in ultimate team they took my coins but the player hasn't appeared I don't know why?

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Re: bought a player ultimate team isnt showing the player

Community Manager

Hi there, @Ademide47.

 

Normally you can exit out of FUT and load back in to get the player to show up. If that doesn't work, try hard restarting your console. If you're still missing the player, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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Re: bought a player ultimate team isnt showing the player

Community Manager

Hi there, @Ademide47.

 

Normally you can exit out of FUT and load back in to get the player to show up. If that doesn't work, try hard restarting your console. If you're still missing the player, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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