November 2018 - last edited November 2018
Hi, I pre-ordered Battlefield V and tried to start it - it shows a small black window and stops immediatly.
I re-installed the game, I updated all the drivers (Windows 10 as well), I tried to start everything as admin, I tried the Origin-repair option. Nothing works.
The laptop I use is an HP Spectre x360 Convertible 15-ch0xx. It has the Radeon RX Vega M chip.
Any help would be greatly appreciated.
Solved! Go to Solution.
December 2018
I tried this as well but it didn't work! But I was able to find the fault eventually...
There seems to be the problem that the Intel Radeon Settings don't use the original executable files but shortcuts which don't work. So, that's how I could fix it:
1: Navigate to the radeon settings menu
2: Click system then switchable graphics
3: Click running applications and change it to installed profiled applications
4: Click browse, navigate to the proper .exe in your respective game folder
5: Click on Gaming
3. Click Add option on the right hand corner
4. Click on browse, then look for the desired application
5. Once the application has been added, click on the 3 dots next to it and click on Launch.
November 2018
November 2018
Hey, @Ozzelord, make sure that all drivers for windows and your gpu drivers are up to date.
You can also try to do a clean boot to see if there any programs messing with Battlefield V and turn off any overlay programs for example Discord or Nvidia experience.
Try running a CCleaner to remove old temp files and cache.
Let me know if this works or not for you.
/Atic
December 2018
I tried this as well but it didn't work! But I was able to find the fault eventually...
There seems to be the problem that the Intel Radeon Settings don't use the original executable files but shortcuts which don't work. So, that's how I could fix it:
1: Navigate to the radeon settings menu
2: Click system then switchable graphics
3: Click running applications and change it to installed profiled applications
4: Click browse, navigate to the proper .exe in your respective game folder
5: Click on Gaming
3. Click Add option on the right hand corner
4. Click on browse, then look for the desired application
5. Once the application has been added, click on the 3 dots next to it and click on Launch.