bfn suddenly closes itself while playing

[Eminosaurus]

Hi, I have a problem about pvz bfn. the game suddenly closes itself without an error message. it sometimes happens while I'm in a round but it especially happens just before the top performers screen. please help me. (I got the game from steam)

[iluminatethesky · Accepted solution]

Hey @Eminosaurus,

Can you try uninstalling/reinstalling the game in Steam, and see if that helps?

You can also try closing any background apps that might be interfering with the game:

https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

Thanks

- iluminate

[iluminatethesky]

Hey @Eminosaurus

I would recommend clearing Origin Cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

If that doesn't help, you can try verifying the game files in Steam by right clicking Battle for Neighborville, going to Properties, clicking the Local Files tab, and clicking "Verify Integrity of Game Files".

Thanks

- iluminate

[Eminosaurus]

neither both of them didn't work I even re-installed origin.

[iluminatethesky · Accepted solution]

Hey @Eminosaurus,

Can you try uninstalling/reinstalling the game in Steam, and see if that helps?

You can also try closing any background apps that might be interfering with the game:

https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

Thanks

- iluminate

[Eminosaurus]

@iluminatethesky that didn't work either

[iluminatethesky]

@Eminosaurus 

I would recommend contacting Support to see if there's further Troubleshooting steps you can take to resolve this.

You can contact them here: https://help.ea.com/en/contact-us/

Thanks

- iluminate