Technical Issues

Help protect your Sims!

Link The Sims Mobile to Google Play or Game Center to save your game.

How to save game progress

Top Answers

Browse the most popular answers provided by the community and EA for solutions to common issues. 

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Unanswered Questions

Share your knowledge and help out your fellow players by answering one of these open questions.

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Get back in the game

Lost your account? Missing items? Technical troubles? We can help.

Troubleshooting tips