battlepack

[JacquesRodriguez]

Hello,

I left out of a conquest type game (Oct 21, 4:50pm CET)with a revision 1 battlepack to open, I had 270 (or 280) coins stored, something happened (i.e. the loading time was way long) and oddly I lost both that battlepack to open (got an errmsg) and my coins count plummeted down to zero, any idea what might have happened and how can I recover it?

Thanks.

[EA_Atic · Accepted solution]

Hey, @wildside2 @JacquesRodriguez for any missing items you need to contact EA support. There is nothing we can help with on the forums.

How to contact EA support: https://help.ea.com/en/contact-us/

/Atic

[wildside2]

This has happened to my battle packs at one point I couldn’t even open them up. I had to reset my game for it to work again.

[EA_Atic · Accepted solution]

Hey, @wildside2 @JacquesRodriguez for any missing items you need to contact EA support. There is nothing we can help with on the forums.

How to contact EA support: https://help.ea.com/en/contact-us/

/Atic