battlefield 5

[havock9390]

battlefield 5 crashes my pc when just loading up game and forces my computer to restart

[EA_Barry]

@havock9390 

Have you upgraded your video card without also upgrading your PC power supply?

Do other games cause a reboot?

• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Update or reinstall your video drivers

If the above does not help, please post your Dxdiag report here, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[ragnarok013]

@havock9390 What are your PC specs and OS? Have you even been able to run BF5 or did you just purchase and have been experiencing this after installation?

[havock9390]

I have had it since release only started

happening 2 days ago